Privacy Policy
Last updated: [31/03/2025]
Kokoon Academy Ltd. ("Kokoon", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when providing our services.
This policy applies to personal data processed in connection with the use of our AI-powered manager assistant.
1. Who We Are
Kokoon Academy Ltd. Registered in England and Wales
Company number: 14515988
Email: hello@wearekokoon.com
2. What Data We Collect
We may collect and process the following personal data: Slack workspace data (user ID, display name, email, team ID), User interactions with the Kokoon Slack app, Usage data (timestamps, logs, metadata), Account and billing data (company name, contact info, seat count). We do not collect special category data (e.g. health, ethnicity, political views)
3. How We Use Personal Data
We use your data to: Provide and personalise the Kokoon AI services, Deliver coaching and productivity insights, Improve our platform and monitor performance, Respond to support requests, Fulfil legal and contractual obligations
4. Legal Bases for Processing
We process data under the following legal bases: Performance of a contract, Legitimate interests, Legal obligation
5. Data Sharing and Sub-processors
We may share personal data with trusted service providers, including: Infrastructure providers, AI model providers, Analytics and monitoring tools, Payment processors. A list of current sub-processors is available upon request.
6. International Data Transfers
Where data is transferred outside the UK or EEA, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).
7. Data Retention
We retain data only as long as necessary to provide our services or meet legal requirements. Slack data is stored temporarily and can be deleted upon request or workspace disconnection.
8. Your Rights
Under the UK GDPR you have the right to: Access your data, Correct inaccurate data, Request deletion ("right to be forgotten"), Object to or restrict processing, Lodge a complaint with the ICO. To exercise these rights, contact us at: hello@wearekokoon.com.
9. Data Security
We implement appropriate technical and organisational measures, including: Encryption in transit and at rest, Access control and authentication, Regular vulnerability monitoring
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website.

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